Warranties, extended warranties, and product quality
Identifieur interne : 00B227 ( Main/Exploration ); précédent : 00B226; suivant : 00B228Warranties, extended warranties, and product quality
Auteurs : Nancy A. Lutz [États-Unis] ; V. Padmanabhan [États-Unis]Source :
- International Journal of Industrial Organization [ 0167-7187 ] ; 1998.
English descriptors
- Teeft :
- Additional insurance, Candidate solution, Comp, Competition decreases, Competition increases, Constraint, Consumer, Consumer behavior, Consumer groups, Cost advantage, Different warranties, Full insurance, Full manufacturer warranty, Full warranty, High quality product, High valuation consumers, High valuation consumers purchase, Higher quality, Independent insurance, Independent insurer, Insurance market, Insurance markets, Insurer, Lutz, Manufacturer, Manufacturer underinsures, Manufacturer warranty, Monopolist, Other hand, Padmanabhan, Parameter values, Partial warranty, Product failure, Product insurance, Product market, Product quality, Product warranties, Product works, Purchase decision, Reservation price, Screen consumers, Total surplus, Valuation, Valuation consumers, Valuation consumers purchase, Warranty, Warranty coverage, Warranty insurance, Warranty policy, Warranty terms.
Abstract
Abstract: We analyze the effect of extended warranties on a manufacturer's warranty policy under conditions of producer moral hazard. When all consumers in the market are identical, the manufacturer offers a full warranty. If consumers differ in their valuations of a working unit, then the manufacturer may offer partial warranties (and low quality) to low valuation consumers, and full warranties (and high quality) to high valuation consumers. The availability of extended warranties from an independent insurer has an important effect on this menu of warranty/quality choices. If such an insurer enters the market, the manufacturer may increase or decrease the warranty, price, and quality that it offers low valuation consumers. The result can be an increase in the manufacturer's profits.
Url:
DOI: 10.1016/S0167-7187(97)00002-7
Affiliations:
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Le document en format XML
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When all consumers in the market are identical, the manufacturer offers a full warranty. If consumers differ in their valuations of a working unit, then the manufacturer may offer partial warranties (and low quality) to low valuation consumers, and full warranties (and high quality) to high valuation consumers. The availability of extended warranties from an independent insurer has an important effect on this menu of warranty/quality choices. If such an insurer enters the market, the manufacturer may increase or decrease the warranty, price, and quality that it offers low valuation consumers. The result can be an increase in the manufacturer's profits.</div></front></TEI><affiliations><list><country><li>États-Unis</li></country><region><li>Californie</li><li>Virginie</li></region></list><tree><country name="États-Unis"><region name="Virginie"><name sortKey="Lutz, Nancy A" sort="Lutz, Nancy A" uniqKey="Lutz N" first="Nancy A" last="Lutz">Nancy A. Lutz</name></region><name sortKey="Padmanabhan, V" sort="Padmanabhan, V" uniqKey="Padmanabhan V" first="V" last="Padmanabhan">V. Padmanabhan</name></country></tree></affiliations></record>Pour manipuler ce document sous Unix (Dilib)
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